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PLEASE REMEMBER: The videos are large files and can take a few seconds to a few minutes to start playing. If the screen is white or plain black the video is probably just loading PLEASE BE PATIENT.

The newest versions of Windows use what is referred to as a 64bit operating system. This system includes Internet Explorer 64bit (this can be impossible to tell apart form the ordinary 32bit version).

Internet Explorer 64bit IS NOT currently supported by Adobe Flash player (they intend to change this soon).

If you try to install Flash and are unable to do so it will be for this reason.

There are two options to watching the videos now:

1. Find and use the 32bit version of Windows Internet explorer (usually found on your computer at C:\Program Files (x86)\Internet Explorer\iexplore.exe)

2. Install either Firefox or Opera web browsers

Once installed you should be able to select a video and play it.

 

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Top Tip:

Never underestimate the psychological impact of the Norm on a patient.

They look impressive, feel impressive and create great looking reports.

Patients are always impressed.

 

  
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